![](http://www.jamesmutch.tech/content/images/wordpress/2019/03/IVR_Scripts_and_Best_Practices_Featured_Image1-1024x535.jpg)
So, over the past 12 months I have been heavily involved in setting up Phone Systems which my favour poison of choice, 3CX Phone System.
Through speaking with Clients, I generally ensure that the IVR’s or ‘Automated Messages’ remain within the below best practices. Here for future reference when I need the link again…
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