IVR Best Practices

So, over the past 12 months I have been heavily involved in setting up Phone Systems which my favour poison of choice, 3CX Phone System.

Through speaking with Clients, I generally ensure that the IVR’s or ‘Automated Messages’ remain within the below best practices. Here for future reference when I need the link again…

https://exotel.com/blog/ivr-best-practices/